Current Work Experience


> Cloud Engineer Intern - Bank; *Jan 2021 - Current*

  • Designing, implementing and maintaining AWS infrastructure.
  • Developing automation solutions for infrastructure and software installation and deployment.
  • Working in an Agile team contributing to planning sessions and other Agile ceremonies.
  • Previous Work Experience


    > Associate Adviser - Shadforth Financial Group / IOOF; *July 2019 - October 2020*

  • Point of contact for client technical queries.
  • Preparation for client meetings including cashflow modelling, calculations and research.
  • Assisting the Private Client Advisers with strategy development.
  • >

    > Paraplanner - Fiducian Financial Services; *Feb 2017 - July 2019*

  • Preparing high quality comprehensive Statement of Advice documents for Fiducian’s network of Financial Planners.
  • Developing investment strategies and generating financial models to represent the investment strategies. Performing calculations.
  • >

    Member Services Consultant - Plum Super (NAB Wealth); *Jan. 2016 - Feb 2017*

  • First point of contact for advisers and members in the Plum Contact Centre. Providing general support across PLUM's range of investment, insurance and superannuation products
  • Providing empathetic customer service through respect, understanding and effective communication.
  • Providing prompt escalation of issues and participate in the resolution and response back to the customer/adviser.
  • >

    Customer Service Officer - Bank of Melbourne; *Nov. 2013 - Jan. 2016*

  • Providing daily banking services to customers, such as transactions, enquiries and problem solving. /li>
  • While serving, identifying potential sales opportunities through conversations and observations; referring potential leads to Customer Service Specialists and Lending Manager.
  • Responsible for branch daily operations, such as security testing, ATM balancing, cash level management, ensuring posters and flyers are up to date, etc.